| 000 -LEADER |
|---|
| fixed length control field |
02287nam a22002057a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
laup |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230818135834.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
230208b ph ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
LAUP |
| Transcribing agency |
La Union Provincial Library |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
DIS 336 R46j 2022 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rimando, Rhoman G. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Journey to service excellence : |
| Remainder of title |
challenges, coping strategies, and impact of the program assistance to individuals in crisis situations / |
| Statement of responsibility, etc. |
Rhoman G. Rimando. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Saint Louis College, City of San Fernando, La Union : |
| Name of publisher, distributor, etc. |
[s.n.], |
| Date of publication, distribution, etc. |
2022. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 206 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
29 centimeter. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
References: pages 78-92. |
| 520 ## - SUMMARY, ETC. |
|---|
| Expansion of summary note |
The interpretive phenomenological - qualitative study aimed to explore and understand the service delivery of Local Social Welfare and Development Officers of the Program Assistance to Individuals in Crisis Situation. The respondents were nine (9) Local Social Welfare and Development Officers of La Union. A one-on-one face-to-face and / or online interview was personally conducted by the researcher to gather data using a validated semi-structured guide as a data-gathering instrument. After gathering all the data needed, the researcher subjected the responses to a thematic analysis following the 6-step process. It was found that organizational processes were used by the Local Social Welfare and Development Officers to deliver the Program Assistance to Individuals in Crisis Situation. Moreover, the Delimiting Factors hindered Local Social Welfare and Development Officers to effectively and efficiently deliver the Program. Enablers can effectively and efficiently deliver the program, maximize the service outcomes, and mitigate the adverse effects of the Delimiting Factors. Furthermore, Service Fulfilment and Established Trust in the Government are the Service Outcomes of the Program. Lastly, the Social Welfare and Development Officers are recommended to adopt the Thematic Model on the Service Delivery of the Program Assistance to Individuals in Crisis Situation to serve as their guide towards the excellent service delivery of the Program. |
| 541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Source of acquisition |
CHED-La Union |
| Method of acquisition |
Donation |
| Date of acquisition |
February 2, 2023 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Government aids. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Dissertation |
| Classification part |
336 |
| Item part |
R46j |
| Call number prefix |
DIS |
| Call number suffix |
2022 |
