Employees' job satisfaction as a predictor of clients' satisfation on the products and services provided by banks in the City of San Fernando, La Union / (Record no. 7936)

000 -LEADER
fixed length control field 01672nam a22002177a 4500
001 - CONTROL NUMBER
control field 93759670
003 - CONTROL NUMBER IDENTIFIER
control field laup
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210920132255.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190705t xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency LAUP
Transcribing agency La Union Provincial Library
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number TH 650.1 G14e 2018
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gamata, Roy A.
245 ## - TITLE STATEMENT
Title Employees' job satisfaction as a predictor of clients' satisfation on the products and services provided by banks in the City of San Fernando, La Union /
Statement of responsibility, etc. Roy A. Gamata.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Laoag City :
Name of publisher, distributor, etc. [s.n.],
Date of publication, distribution, etc. 2018.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 110 pages :
Other physical details illustration ;
Dimensions 28 centimeter.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Bibliography: pages 92-95.
520 ## - SUMMARY, ETC.
Summary, etc. The study determined the level of job satisfaction of government and private bank employees along the following job factors: work content, pay and promotion, working conditions, working group, supervision, and personality job fit. It also determined the level of satisfaction of bank clients on the products and services of the government and private banks. The study covered two hundred seventy nine (279) employees and one hundred thirty five (135) clients of twenty five (25) private banks and two (2) government banks in the City of San Fernando, La Union. The study employed the descriptive-correlation research design. Two sets of questionnaires were used to gather data on the satisfaction of bank employees and clients. Weighted mean, t-test, Pearson Product Moment Correlation and Coefficient of Determination were used to analyze and interpret the data.
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE
Source of acquisition CHED-La Union
Method of acquisition Donatiion
Date of acquisition May 29, 2019
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Job satisfaction.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Thesis
Source of classification or shelving scheme
Classification part 650.1
Item part G14e
Call number prefix TH
Call number suffix 2018
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Price effective from Koha item type
        Not For Loan Thesis La Union Provincial Library La Union Provincial Library Thesis Section 05/29/2019 CHED-La Union TH 650.1 G14e 2018 008209laup 08/18/2021 02/04/2021 Thesis