Collier, David Alan Operations management and total quality management / Davod Alan Collier, James Evans, William Lindsay. - Australia : Cengage, 2020. - 698 pages : illustrations ; 25 centimeter. Includes index. ISBN: 9789814878456 Subjects--Topical Terms: Quality control. Total quality management. Dewey Class. No.: FOR 658.562 C69o 2020