TY  - BOOK
AU  - Cornell, Daryl Ace V. 
AU  - Manzano, Ronald G.
TI  - Quality service management in tourism and hospitality / 
SN  - 9786210403794
U1  - FIL 647.94068 C81q 2020 
PY  - 2020///
CY  - Manila : 
PB  - Rex Book Store, 
KW  - Hospitality industry
KW  - Management
KW  - Interpersonal relations.
N1  - Includes index; References : pages 145-149
ER  -