Nonesa, Marissa T. A Regional line agency's journey in its quality management system / Marissa T. Nonesa. - Saint Louis College : [s.n.], 2021. - xii, 120 pages : illustrations ; 28 centimeter. References: pages 81-88. Subjects--Topical Terms: Total quality management. Dewey Class. No.: TH351.825 N73r 2021