TY  - BOOK
AU  - Nonesa, Marissa T. 
TI  - A Regional line agency's journey in its quality management system / 
U1  - TH351.825 N73r 2021 
PY  - 2021///
CY  - Saint Louis College : 
PB  - [s.n.], 
KW  - Total quality management
N1  - References: pages 81-88
ER  -