Mosuela, Christel Joyce S. A Gap analysis between users' expected and received library service quality / Christel Joyce S. Mosuela. - Saint Louis College : [s.n.], 2020. - xv, 117 pages : illustrations ; 28 centimeter. References: pages 77-84. Subjects--Topical Terms: Library services.. Dewey Class. No.: TH 025.5 M85a 2020