TY  - BOOK
AU  - Mosuela, Christel Joyce S. 
TI  - A Gap analysis between users' expected and received library service quality / 
U1  - TH 025.5 M85a 2020 
PY  - 2020///
CY  - Saint Louis College : 
PB  - [s.n.], 
KW  - Library services
N1  - References: pages 77-84
ER  -