Catenza, Clifton P. Quality of after-sales services of Toyota Ilocos Norte as a determinant of customers' satisfaction and loyalty / Clifton P. Catenza. - Divine Word College of Laoag : [s.n.], 2021. - xvi, 131 pages : illustrations ; 29 centimeter. bibliography: pages 114-117. Subjects--Topical Terms: Sales promotion.Marketing. Dewey Class. No.: TH 658.82 C28q 2021