TY  - BOOK
AU  - Catenza, Clifton P. 
TI  - Quality of after-sales services of Toyota Ilocos Norte as a determinant of customers' satisfaction and loyalty / 
U1  - TH 658.82 C28q 2021 
PY  - 2021///
CY  - Divine Word College of Laoag : 
PB  - [s.n.], 
KW  - Sales promotion
KW  - Marketing
N1  - bibliography: pages 114-117
ER  -