TY  - BOOK
AU  - Bryson, McDowell.
TI  - The concierge: key to hospitality 
SN  - 0471528935
U1  - FOR 647.94 B84c 1992 
PY  - 1992///
CY  - New York
PB  - John Wiley & Sons, Inc.
KW  - Hotel concierges
ER  -