Shaw, Margaret Hospitality Sales : a marketing approach / Margaret Shaw and Susan V. Morris - New York : John Wiley & Sons, 2000 - 341 pages : illustrations ; 24 centimeters. Includes glossary and index. ISBN: 0471296791 Subjects--Topical Terms: Hospitality industry--Marketing Dewey Class. No.: FOR 647.9406 Sh2h 2000