TY - BOOK AU - Chapman, Elwood N. AU - O'Neil, Sharon Lund TI - Leadership: essential steps every manager needs to know SN - 0130100196 U1 - FOR 658.4092 C36l 2000 PY - 2000/// CY - New Jersery PB - Prentice-Hall, Inc. KW - Leadership N1 - Includes index ER -