TY - BOOK AU - Page, Stephen B. TI - Establishing a system of policies and procedures: setting up a successful policies and procedures system, printed, online, and web manuals SN - 1929065000 U1 - FOR 658.453 P14e 1998 PY - 1998/// CY - Ohio PB - Process Improvement Publishing KW - Management KW - handbooks, manuals, etc ER -