TY  - BOOK
AU  - Lewicki, Roy J. 
AU  - Hiam, Alexander
AU  - Olander, Karen Wise
TI  - Think before you speak : : the complete guide to strategic negotiation 
SN  - 0471013218
U1  - FOR 658.4 L58t 1996 
PY  - 1996///
CY  - New York
PB  - John Wiley &Sons, Inc.
KW  - Negotiation in business
KW  - Negotiation
ER  -