TY  - BOOK
AU  - Scanlon, Nancy Loman.
TI  - Quality restaurant service guaranteed: a training outline 
SN  - 0471028525 
U1  - FOR 642.5 Sc4q 1998 
PY  - 1998///
CY  - New York
PB  - John Wiley & Sons, Inc.
KW  - Foodservice
KW  - quality control
KW  - Total quality management
KW  - Restaurants
KW  - employees
KW  - training  of
ER  -