TY  - BOOK
AU  - Laws, E.
TI  - Managing packaged tourism: relationships, responsibilities and service quality in the inclusive holiday industry 
SN  - 0415113474
U1  - FOR 338.4791 L44m 1997 
PY  - 1997///
CY  - London
PB  - International Thomson Business Press
KW  - Tourism
ER  -