Grolier business library :  delivering customer service : how to win a competitive edge through managing customer relationships successfully / 

 - Deluxe edition 
 - Hong Kong :  Grolier International Inc.,   2000. 
 -  illustration ;  23  centimeter. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Dictionaries.
<br/><br/><label>Dewey Class. No.: </label>REF 650.03 P29g 1997