Kock, Ned <br/><br/>
Process improvement and organizational learning :  the role of collaboration technologies / 
Ned Kock.  
 - Hershey USA :  Idea Group Publishing,  1999. 
 - 157 pages ;   25 centimeter. 
<br/><br/> Includes index.  
<br/><br/>Bibliography: pages 148-154. 
<br/><br/><label>ISBN: </label>1878289586 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational learning.<br/>Reengineering (Management).
<br/><br/><label>Dewey Class. No.: </label>FOR 658.4 K81p 1999