TY  - BOOK
AU  - Richardson, Linda
TI  - Selling by phone: how to reach and sell customers in the nineties 
SN  - 0070523762
U1  - FOR 658.84 R39s 1992 
PY  - 1992///
CY  - New York
PB  - McGraw-Hill, Inc.
KW  - Telephone selling.
N1  - Includes index
ER  -