TY - BOOK AU - Calderon, Lady Mae B. TI - Quality management system of Lorma Medical Center, Inc., City of San Fernando, La Union U1 - TH 658.4 C12q 2017 PY - 2017/// CY - City of San Fernando, La Union PB - [s.n.], KW - Total quality management N1 - Bibliography: pages 100-105 N2 - The study determined the quality management system of Lorma Medical Center, Ins., along the level of implementation of the employees as a basis for the Validated Enhanced Policies. This study sought to find the level of implementation of quality management system along human resource management, security management, nursing management and patient safety management; the level of satisfaction to quality management system along in-patient and out-patient; and the formulation of the validated enhanced policies to appraise the level of implementation of QMS to Lorma Medical Center, Inc., City of San Fernando, La Union ER -