TY - BOOK AU - Cramer, Kathryn D. TI - Lead positive : : what highly effective leaders see, say, and do / SN - 9781118658086 U1 - FOR 658.4 C85l 2014 PY - 2014/// CY - California PB - Jossey-Bass KW - Leadership. KW - Business communication. N1 - Includes bibliographical references and index ER -