000			02493nam a22002057a 4500
003			laup
005			20230824110606.0
008			220512b ph ||||| |||| 00| 0 eng d
040			_aLAUP _cLa Union Provincial Library
082			_aDIS 378.1 P81i 2019
100			_aPoquiz, Marmie Rosario
245			_aInstructional materials in teaching quality services management in hospitality and tourism industry / _cMarmie Rosario Poquiz.
260			_aVirgen Milagrosa University Foundation : _b[s.n.], _c2019.
300			_axv, 341 pages : _billustrations ; _c28 centimeter.
504			_aBibliography: pages 318-320.
520			_aInstructional Materials (IM) has a significant role in education for quality services in management and tourism industry. This is due to the improvement of educational and instructional material systems as primary to countries' global preparation for instructional-based teaching. Instructional-based teaching materials are of utmost importance both for teachers, students and to the higher education institution wherein it provides the core objective in delivering instruction which is the lifeblood of the academic programs. The utilization and frequent practice of the instructional-based teaching materials for quality services management of each teacher manifests impressive competence in producing skilled individuals. This study aimed to develop instructional materials in Quality Services Management in Hospitality and Tourism Industry in Region 1. The study made used of the descriptive development approach. Based on the findings there are no available instructional materials in quality services management in hospitality and tourism industry. The evaluators find the urgency of instructional material very urgent (WM=3.00). The evaluators find the content, format (AWM=4.00), illustrations (AWM=3.96), design and layout (AWM=4.00), paper and binding (AWM+3.88), size and weight (4.00) and the presentation and organization are very satisfactory (AWM=3.95). Overall, the accuracy and up-to-datedness of information of the manual has no errors. (AWM=4.00). Therefore, the researcher highly recommends the use of instructional manual and that schools must invest instructional materials to be used in the teaching of quality services management in hospitality and tourism industry.
541			_aCHED-La Union _cDonation _dApril 26, 2022
650			_aHigher education _xTourism.
942			_2ddc _cDIS _h378.1 _iP81i _kDIS _m2019
999			_c11225 _d11225