000			02184nam a22002057a 4500
003			laup
005			20230830084420.0
008			230814b ph ||||| |||| 00| 0 eng d
040			_aLAUP _cLa Union Provincial Library
082			_aTH 027.4 F39b 2022
100			_aFernandez, Mary Gene P.
245			_aBridging digital divide challenges of Pangasinan libraries along e-government services / _cMary Gene P. Fernandez.
260			_aSaint Louis College, City of San Fernando, La Union ; _b[s.n.], _cDecember 2022.
300			_axvi, 156 pages : _billustrations ; _c29 centimeter.
504			_aReferences: pages 101-118.
520			_aServices at the library are constantly changing to meet a community's needs, and provide essential access to resources and information. The e-government services of public libraries are utilized to bridge the digital divide in the community. However, libraries experience challenges in providing these e-government services, many of which are caused by a lack of support and ICT infrastructure. The researcher employed the mixed-method research approach. The findings show that public libraries utilize desktops, printers with scanners, and internet routers to aid e-government services. Most of the respondents have advanced skills in ICT utilization. Regarding the extent of ICT utilization, respondents always use ICT equipment (computer and printer) to process and print outputs in -government transactions. The findings developed four themes among challenges: Organizational, sociocultural, technical, and skills challenges. Most public librarians have advanced skills in ICT proficiency; however, they require continuous learning on ICT utilization and e-government education to keep pace with technology's transformation to meet community needs. The proposed Three-Year Development plan will guide public librarians to address the challenges identified in this study. The study suggests surveying user perceptions, which could highlight user experience in e-government services.
541			_aCHED-La Union _cDonation _dAugust 9, 2023
650			_aPublic libraries.
942			_2ddc _cTD _h027.4 _iF39b _kTH _m2022
999			_c12677 _d12677