000 00728nam a22001937a 4500
001 19114800
003 laup
005 20221026142940.0
008 150327t xxu||||| |||| 00| 0 eng d
040 _aLAUP
_cLa Union Provincial Library
082 _aREF 650.03 P29g 1997
245 _aGrolier business library :
_bdelivering customer service : how to win a competitive edge through managing customer relationships successfully /
250 _aDeluxe edition
260 _aHong Kong :
_bGrolier International Inc.,
_c2000.
300 _billustration ;
_c23 centimeter.
541 _aPGLU
_cPurchased
_dMarch 2, 2002
650 _aBusiness
_vDictionaries.
942 _cBOOK
_2ddc
_h650.03
_iP29g
_kREF
_m1997
999 _c4315
_d4315