000 | 01672nam a22002177a 4500 | ||
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001 | 93759670 | ||
003 | laup | ||
005 | 20210920132255.0 | ||
008 | 190705t xxu||||| |||| 00| 0 eng d | ||
040 |
_aLAUP _cLa Union Provincial Library |
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082 | _aTH 650.1 G14e 2018 | ||
100 | _aGamata, Roy A. | ||
245 |
_aEmployees' job satisfaction as a predictor of clients' satisfation on the products and services provided by banks in the City of San Fernando, La Union / _cRoy A. Gamata. |
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260 |
_aLaoag City : _b[s.n.], _c2018. |
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300 |
_axiv, 110 pages : _billustration ; _c28 centimeter. |
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504 | _aBibliography: pages 92-95. | ||
520 | _aThe study determined the level of job satisfaction of government and private bank employees along the following job factors: work content, pay and promotion, working conditions, working group, supervision, and personality job fit. It also determined the level of satisfaction of bank clients on the products and services of the government and private banks. The study covered two hundred seventy nine (279) employees and one hundred thirty five (135) clients of twenty five (25) private banks and two (2) government banks in the City of San Fernando, La Union. The study employed the descriptive-correlation research design. Two sets of questionnaires were used to gather data on the satisfaction of bank employees and clients. Weighted mean, t-test, Pearson Product Moment Correlation and Coefficient of Determination were used to analyze and interpret the data. | ||
541 |
_aCHED-La Union _cDonatiion _dMay 29, 2019 |
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650 | _aJob satisfaction. | ||
942 |
_cTD _2ddc _h650.1 _iG14e _kTH _m2018 |
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999 |
_c7936 _d7936 |