Scanlon, Nancy Loman.
Quality restaurant service guaranteed : a training outline / Nancly Loman Scanlon. - New York: John Wiley & Sons, Inc., 1998. - xi, 212 pages : illustrations ; 24 centimeter.
0471028525
Foodservice--quality control.
Total quality management.
Restaurants--training of.--employees
FOR 642.5 Sc4q 1998
Quality restaurant service guaranteed : a training outline / Nancly Loman Scanlon. - New York: John Wiley & Sons, Inc., 1998. - xi, 212 pages : illustrations ; 24 centimeter.
0471028525
Foodservice--quality control.
Total quality management.
Restaurants--training of.--employees
FOR 642.5 Sc4q 1998