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Customer relationship management : (Record no. 14063)

000 -LEADER
fixed length control field 00833nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field laup
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240718095028.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240718b ph ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071188614
040 ## - CATALOGING SOURCE
Original cataloging agency LAUP
Transcribing agency La Union Provincial Library
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number FOR 658.812 St6c 2001
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Storbacka, Kaj
245 ## - TITLE STATEMENT
Title Customer relationship management :
Remainder of title creating competitive advantage through win-win relationship strategies /
Statement of responsibility, etc. Kaj Storbacka, Jarmo R. Lehtinen.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Singapore :
Name of publisher, distributor, etc. McGraw-Hill Book Co.,
Date of publication, distribution, etc. 2001.
300 ## - PHYSICAL DESCRIPTION
Extent ix, 160 pages :
Dimensions 23 centimeters.
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE
Source of acquisition Colegio de San Juan de Letran Calamba
Method of acquisition Donation
Date of acquisition May 17, 2024
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing.
General subdivision management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Lehtinen, Jarmo R.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Classification part 658.812
Item part St6c
Call number prefix FOR
Call number suffix 2001
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          Foreign La Union Provincial Library La Union Provincial Library Foreign Section 05/17/2024 Colegio de San Juan de Letran Calamba   FOR 658.812 St6c 2001 011579laup 07/18/2024 07/18/2024 Books